This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Services at the Cozumel Palace include manicures, pedicures, and hair styling offered at the beauty salon, and 4 couples' treatment rooms and 5 individual treatment rooms, featuring attentive service by an uncommonly friendly staff.

In the event that a hurricane directly hits any Palace Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights. A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort. The certificate is nontransferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. Airfare and transfers are not included. This policy is for individual travel and groups booked through this Web site. This policy is subject to change or may be discontinued without notice.

An independently operated dive shop at the hotel offers scuba-diving instruction, including a beginner's course, a refresher course, an advanced course, and a certification course. The shop also arranges reef, wall, wreck, and night dives and snorkeling tours, and rents scuba diving and snorkeling gear. The hotel maintains complimentary lockers for gear next to the dive shop.

Cozumel Country Club offers an 18-hole golf course 3 miles (4.75 km) from the resort.

The hotel offers a trip to Playa Mia Grand Beach Park, with departures on mornings Monday through Saturday. This includes: roundtrip transportation to the park, beach club entrance fee, and facility usage of showers, restrooms, changing rooms, swimming pool, kayaks, paddle boats, hobiecats, water trampoline, aquatic iceberg, volleyball courts, and the kids' area.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

Turquesa - International/Italian cuisine served. Breakfast and lunch buffets featured; dinner a la carte. Open daily.

MoMoNoHaNa - Asian cuisine. Dinner a la carte. Open daily.

Bugambilias - Mexican cuisine served. Dinner a la carte. Open daily.

Flamingos Bar - Poolside bar. Music/snacks served. Open daily.

Lobby Bar - Live music featured. Snacks served. Open daily.

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at Check-In for incidental charges.
Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

Extra-person charges may apply and vary depending on hotel policy.
Guests must show current government-issued proof of identity at the time of Check-In.
Photo identification and credit card or cash deposit are required at Check-In for incidental charges.
Special requests are subject to availability upon Check-In and may incur additional charges. Special requests cannot be guaranteed.

The concierge can arrange fishing excursions or snorkeling and diving expeditions to Palancar Reef. Land-based recreation includes a fitness center with cardio and weight-training equipment. Additional recreation options include pool volleyball and basketball, table games and theme parties held nightly. Pampering massages, pedicures, manicures and hair-styling services can be arranged at the spa.

A 24-hour front desk offers fax and photocopying services, and multi-function space accommodates corporate and social events. Complimentary wireless and wired Internet access is available throughout the hotel.